Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for a quote. We respect your privacy and comply with the New Zealand Privacy Act 2020.

2. Information We Collect

We may collect the following information when you use our website or contact us:

  • Name
  • Phone number
  • Email address
  • Physical address or job location
  • Details about your concrete project (e.g., driveway size, site access, finish type)
  • IP address and basic website analytics data

We collect this information through contact forms, quote request forms, or phone calls.

3. How We Use Your Information

We use your information to:

  • Respond to quote requests and inquiries
  • Provide pricing estimates and schedule site visits
  • Improve our website and advertising performance
  • Send follow-up messages or updates related to your project
  • Run remarketing or advertising campaigns (via Facebook, Google, or similar platforms)

Your information is only used for concrete services and related communication.

4. Sharing of Information

We do not sell or rent your personal information.
We may share it with:

  • Trusted subcontractors or suppliers assisting with your job
  • Marketing or CRM providers that manage our ads or contact forms (e.g., Facebook, Google Ads, or email automation tools)
    All third-party partners are required to handle your data in compliance with privacy laws.

5. Cookies and Tracking

Our website uses cookies and analytics tools (such as Google Analytics and Facebook Pixel) to understand visitor behaviour and improve advertising relevance. You can disable cookies in your browser settings at any time.

6. Data Security

We take reasonable steps to protect your data from loss, misuse, or unauthorised access. Data is stored securely and only accessible to authorised personnel.

7. Your Rights

Under the New Zealand Privacy Act, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of any marketing communications

To exercise these rights, contact us at via the contact form.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us via the contact form.

Services
© Tauranga Concrete Contractors
Privacy Policy